Check out our frequently asked questions for more information about our business and products


Delivery time

The account information will be sent to the email you used at checkout within 24 hours after confirming your order, but sometimes it can take a bit longer but we will 100% make sure to tell you the status of your order.

If we are unable to process your order in a reasonable enough time or any problems arise we will refund your complete order.

Please check your email spam folder, in some case it could be marked as sppam.

Are these accounts legit & safe

Our accounts are 100% legit and safe, there is no hacked/dupe/exploit, these are rerolled accounts at the point of delivery, we only suggest our buyers to not disclose the origin of the account since account trading is against the game's ToS.

I entered my contact details wrong at checkout, what should I do?

If you have entered the wrong details at checkout please contact us as soon as possible with your order number at:, LiveChat or at Discord: givesteroids

I purchased an account but I forgot the login details

If you were to happen to lose your account details and cannot seem to remember contact us, we can help you out ONLY if you haven't changed the account details like password/emails since the accounts are unconfirmed, if you did then sorry but the account is lost forever, make sure to secure them ASAP.

What are "Account Batches"?

Every month we release a batch of accounts, these accounts are unique and one server only, these are usually accounts we have purchased from trusted users and are 100% secure and able to be secured to your email. These accounts can go from early starters to advanced end game accounts, once sold they're gone forever so make sure to get yours!

I don't like my account, can I get a refund?

Due to the nature of our products and services, we enforce a strict no refund policy. All sales are considered final and will be no longer be eligible for a refund except for a few specific circumstances you can check on our refund policy page.


How to secure your new account

This tutorial is intended to show you step by step on how to secure your newly purchased Summoners War: Sky Arena starter account.

See tutorial

Do you need more help? Please contact us trough email and we'll get back to you as soon as possible.